JUL
23

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University Hospital of North Durham

North Rd, Durham DH1 5TW, UK – 0191 333 2333

Can not thank the nurses on ward 16 enough for their patience and understanding when mam has been on their ward for the past 4 days. I am a long way from home and her only daughter, and they were so polite and helpful in bringing mam to the phone and keeping me updated. Never made me feel I was being a bother and understood my concern. Thank you so much.

Bit unfair to drop a star really, as the staff are marvellous, and can’t be faulted! My complaint is about the parking!!! I had an appointment there on 24/4/18 for which I was half an hour early. By the time I “abandoned “ my car, I was 10 minutes late!! I am disabled, and have a Blue Badge for parking, which I know does not guarantee a place, but, one row of about 10 disabled bays, had 8 cars not displaying their entitlement to park there!!! Probably frustrated like myself, but it meant I, and no doubt others, had to dump our cars anywhere!! I had to leave mine in a Staff bay, and walk too far for my health! I was really ill by the time I got in, and had to get a wheelchair to take me back to my car. It is time to ticket anyone using these bays, making it illegal to use them unless they qualify!! I realise the parking is not the problem of the NHS, but it must be brought to the attention of the people concerned!

Lanchester Road Hospital

Lanchester Road, Durham DH1 5RD, UK – 0191 441 5700

Very friendly and helpful Wheelchair was available exactly when expected Thanks to all involved

Nice looking modern hospital friendly staff

Local hospitals - community hospitals and hospitals with A&E departments for DH1 5BG.

The new NHS website below is very well worth a look. Hospitals are not only listed but evaluated. I certainly know which ones I would go to! At the very least you will know what questions to ask if you are sent to one which has not entered its data. Good luck!
Find the local Health Trust for DH1 5BG

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